Privacy Policy

Shinwoo 20th Co., Ltd. (hereinafter referred to as "Company") values your personal information and complies with the Act on "Promotion of Information and Communication Network Use and Information Protection".

Through the personal information processing policy, the company will inform you of the purpose and method for which the personal information you provide is being used and what measures are being taken to protect your personal information.

When the company revises its personal information processing policy, it will announce it through a website notice (or individual notice).

This policy will take effect on November 15, 2022.

1. Personal information items to be collected

The company is collecting the following personal information for consultation.

Contact Us Online
- Collection items: Name, contact information, e-mail, inquiry details, etc

2. Purpose of collecting and using personal information

The company uses the collected personal information for the following purposes.
Service delivery contract fulfillment and service delivery inquiries/answers

3. Period of retention and use of personal information

In principle, after the purpose of collecting and using personal information is achieved, the information is destroyed without delay. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the company shall keep member information for a certain period prescribed by the relevant laws and regulations as follows.

Retention Items and Payment Records Retention Basis

  • - Period of preservation of records concerning withdrawal of contracts or subscriptions: 3 years
  • - Records on withdrawal of contracts or subscriptions: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records on payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • - Records on the handling of consumer complaints or disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

4. Procedures and methods of destroying personal information

In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.

Revocation procedure
The information you enter for membership is transferred to a separate DB after the purpose is achieved (in the case of paper, a separate document) and stored for a certain period of time according to the internal policy and other related laws and regulations.
Personal information transferred to a separate DB is not used for any purpose other than being held unless it is by law.

Destruction method
Personal information stored in the form of an electronic file is deleted using technical methods that cannot be played back.

5. Providing personal information

In principle, the company does not provide users' personal information to the outside world. However, exceptions are made in the following cases.
Where users agree in advance, in accordance with the provisions of laws and regulations, or in accordance with the procedures and methods prescribed in laws and regulations for investigation purposes;

6. Consignment of collected personal information

For the implementation of the service, the company entrusts the operation to an external specialized company as follows.

  • - Consignment target: 3ANYINC
  • - Contents of entrusted work: Website and system management (hosting/maintenance)

7. The rights of users and legal representatives and the method of exercising them

Users can inquire or modify their registered personal information at any time and request cancellation of subscription.
To check and modify users' personal information, you can click "Withdraw Members" to cancel (withdraw consent) or "Change Personal Information" (or "Member Information Modification", etc.) and read, correct, or withdraw directly after going through the identity verification process.
Or if you contact the personal information management manager in writing, by phone or e-mail, we will take action without delay.
If you request correction of an error in personal information, we will not use or provide the personal information until the correction is completed.
Also, if you have already provided incorrect personal information to a third party, we will notify the third party of the result of the correction process without delay so that the correction can be made.
The company processes personal information terminated or deleted at the request of the user in accordance with the "Period of Retention and Use of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for other purposes.
For children under the age of 14, the legal representative has the right to inquire or modify the child's personal information, collection, and withdraw consent.

8. Matters concerning the installation, operation, and refusal of an automatic personal information collection device;

The company operates 'cookie' that stores and finds your information from time to time. Cookies are tiny text files that the server used to run the website sends to your browser and are stored on your computer's hard disk.

The company uses cookies for the following purposes:

Purpose of use, such as cookies
Target marketing and personalized services are provided by analyzing the frequency of access and visiting hours of members and non-members, identifying user tastes and interests, tracking the degree of participation in various events, and the number of visits.
Therefore, you can allow all cookies by setting options in your web browser, go through verification every time the cookie is saved, or refuse to save all cookies.

To reject cookie settings
To deny cookies, you can choose the options in your web browser to allow all cookies, go through verification each time you save them, or refuse to save all cookies.

How to set it up
Yes (for Internet Explorer): Tools at the top of the web browser > Internet Options > Personal Information
However, if you refuse to install cookies, there may be difficulties in providing the service.

9. Civil service related to personal information

In order to protect the customer's personal information and handle complaints related to personal information, the company designates related departments and personal information management managers as follows.

Customer Service Department
Phone number: 031-353-9988
Person in charge of personal information management
Phone number: 031-353-9988

If you need to report or consult about other personal information infringement, you can contact the institution below.

  • - Personal Information Infringement Report Center ( / 118)
  • - Cyber Investigation Division of the Supreme Prosecutors' Office ( / 1301 without a national number)
  • - Cyber Investigation Bureau of the National Police Agency ( / 182)